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Looking to simplify your scheme compliance and/or dispute management process? At Rivero, we help financial institutions understand and automate complex processes, reducing manual effort and driving operational efficiency.
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Meet Kajo
As a centralised knowledge hub, our Kajo solution simplifies compliance with major payment schemes such as Mastercard and Visa by helping you:
- Access all scheme updates in one place, so information doesn't get lost in scattered portals, emails, or spreadsheets.
- Bridge internal knowledge gaps, making sure every team has the right information, reducing delays and inefficiencies.
- Stay up to date with evolving requirements, with a structured, searchable directory of best practices, guides, manuals, releases, and rules.
Meet Amiko
Our Amiko solution automates and simplifies dispute management by helping you:
- Enhance customer experience thanks to effortless reporting issues through digital channels
- Exceed expectations and secure top-of-wallet position by turning dispute resolution into a seamless experience
- Automate processes to reduce fraud losses and boost customer satisfaction
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