Turn disputes into seamless customer experience

Dispute management is no longer just an operation challenge, it's a customer experience battleground. 
 
At Rivero, we understand that improving dispute management is about protecting your bottom line, reducing fraud losses, and delivering an experience that keeps your bank top-of-wallet. That's why we created Amiko: a modern, automated dispute management solution designed to help banks take control of disputes, cut fraud costs and provide excellent customer experience.
 

Join our live demo to see how Amiko can transform your dispute management process!

Register here 

Why Amiko?

Instant dispute handling

Instant, digital dispute handling

Customers can report disputes effortlessly through digital channels, reducing friction and frustration

No more fraud loss

Reduce fraud losses & chargebacks

Automated workflows help detect, manage and resolve disputes quickly, before they escalate into costly chargebacks

Customer retention

Boost customer satisfaction & retention

A smooth, fast resolution process turns disputes from a negative experience into a customer loyalty opportunity

Efficiency

Operational efficiency & cost savings

Eliminate manual processing, reduce operational overhead, and simplify dispute resolution across teams
Amiko

Your competitive edge

Today, customer expectations can make or break your reputation. Banks that fail to modernise dispute resolution risk customer churn, increased fraud losses and regulatory pressure. Amiko transforms dispute management into an easy, efficient process, giving your institution a powerful competitive advantage.

Join our live demo to see how Amiko helps banks like yours deliver straightforward dispute resolution and reduce fraud losses.

Trusted by leading companies

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The numbers speak for themselves

500%
increase in dispute processing efficiency achieved by PostFinance by using Amiko
83%
reduction in the time to record 15 transactions