Modernising Fraud and Dispute Management

In recent years, fraud and dispute management moved from a banking requirement to a banking priority as card transactions continue to grow. With this it has become imperative to see the dispute process as a way to build trust and enhance the customer experience, while also improving bank outcomes and reducing costs.

In this ebook, you’ll explore our vision for the future of fraud and dispute management, as well as the steps you need to take to get there. You’ll find out how you can strengthen your relationships with your customers by improving internal processes —all while processing disputes more cost efficiently and at lower regulatory risk.

Get your copy now to discover more about:

- The dynamic nature of the payment landscape

- The latest trends in card payment fraud

- Innovative & effective strategies for resolution and fraud recovery

- The role of emerging technologies, including AI in shaping the payment industry