Are you flying blind? The KPIs every issuer needs for fraud and dispute recovery

Most issuers don’t know how their fraud and dispute operations truly perform, until something breaks. In this live session, we’ll unpack the metrics that matter, how to benchmark performance, and where your data might be hiding blind spots.

We'll cover:

  • The critical KPIs that show whether your recovery ops are effective
  • How to evaluate your performance aginst industry benchmarks
  • How Amiko gives issuers real-time visibility and smarter analytics

🗓️ May 27, 2025
🕑 2:00–3:00 PM CEST


For who? Heads of Fraud, Disputes, Operations, CX, Risk, and Product at issuing banks and fintechs

 

Join us

 

Meet the speakers

Matt Storey

Matt Storey

Commercial Lead at Rivero
Kevin Saaremäe

Kevin Saaremäe

Product & Dispute specialist at Rivero

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